FAQs

Where can I purchase e-Gift cards?
e-Gift cards can be purchased on chantecaille.co.uk

How will my e-Gift card be delivered?
e-Gift cards are delivered via-email and reach their chosen email address within 5 hours 
if there are no issues with the order. The sender's name, email
and personal message are included for the recipient.

How much does delivery cost?
There is no charge for email delivery. For shipments that contain e-Gift
cards and other items, shipping and handling charges will be based 
upon the amount of the merchandise purchased. e-Card amounts 
are not included in the calculation of shipping and handling charges.

Can I change the value of an e-Gift card after I’ve paid for it?
Not at this time.

How do I cancel the purchase of an e-Gift card after I’ve paid for it?
You may not return or cancel your e-Gift Card after it is received.
Purchasers who wish to cancel an order for an e-Gift Card may do so
prior to the delivery date selected during the order process by
contacting Customer Support.

When does the e-Gift card expire?
12 months from the date of purchase.