Delivery and Handling Information offers tracked DPD delivery on all orders. Orders are processed within 1-2 business days, depending on product availability. 

Whilst will take all reasonable care to deliver to the address given, we will not be liable for non-delivery or mis-delivery as a result of incorrect data entry.

Free delivery applies only to merchandise; gift cards do not count towards the free delivery total.


England / Wales Free 4-5 business days
Northern Ireland Free 5-6 business days 
Scotland / Scottish Highlands and Islands Free 5-6 business days
Republic of Ireland  No Shipping N/A


Delivery Destination

We currently deliver to England, Wales, Scotland and Northern Ireland only. We are sorry we are unable to deliver to international destinations at this time.

Maximum Purchase

You may purchase up to five units of each item.

Accuracy of Information

We attempt to be as accurate as possible when describing our products, but we do not warrant that descriptions, colours, or any other content are accurate, complete, reliable, current, or error-free. Colour swatches are for representation only. For exact colours, please visit the Chantecaille counter nearest you.


Chantecaille is not responsible for third party websites that link to or from the sites. Chantecaille disclaims all responsibility for the accuracy of any of the information provided on such linked sites and any goods or services provided or purchased from such site. Chantecaille and its affiliates shall not be held liable or responsible for the content of any sites that link to or from the sites.