Delivery
Delivery Update
Due to the current COVID-19 situation, our deliveries may take longer than usual to arrive. We are working hard to ensure there is minimal impact to your order delivery time.
We are committed to supporting our customers during this time, in order to comply with the UK Government guidelines on social distancing we currently have limited staff working in our warehouse. We are continuously working to maintain a high level of safety for all staff members.
Please keep checking your tracking information. Thank you for your patience.
Delivery and Handling Information
Chantecaille.co.uk offers tracked DPD delivery on all orders. Orders are processed within 1-2 business days, depending on product availability.
Whilst Chantecaille.co.uk will take all reasonable care to deliver to the address given, we will not be liable for non-delivery or mis-delivery as a result of incorrect data entry.
Free delivery applies only to merchandise; gift cards do not count towards the free delivery total.
Deliveries:
| COUNTRIES | DELIVERY COST | TRANSIT TIME |
| England / Wales | Free | 3-4 business days |
| Northern Ireland | Free | 3-4 business days |
| Scotland / Scottish Highlands and Islands | Free | 3-5 business days |
| Republic of Ireland | Free | 7-10 business days |
Delivery Destination
We currently deliver to England, Wales, Scotland, Northern Ireland and Republic of Ireland only. We are sorry we are unable to deliver to international destinations at this time.
Maximum Purchase
You may purchase up to five units of each item.
Accuracy of Information
We attempt to be as accurate as possible when describing our products, but we do not warrant that descriptions, colours, or any other content are accurate, complete, reliable, current, or error-free. Colour swatches are for representation only. For exact colours, please visit the Chantecaille counter nearest you.
Links
Chantecaille is not responsible for third party websites that link to or from the sites. Chantecaille disclaims all responsibility for the accuracy of any of the information provided on such linked sites and any goods or services provided or purchased from such site. Chantecaille and its affiliates shall not be held liable or responsible for the content of any sites that link to or from the sites.
